Delivery of John Lewis e-Gift cards

  1. There are no restrictions on when your e-Gift card can be delivered. You can choose to have it delivered instantly or at a later date and time of your choosing. You can specify an exact time down to the minute!
  2. Delivery of your e-Gift card by email is free of charge.
  3. You (or your recipient) will receive an email containing a link to download your John Lewis e-Gift card. You can choose to download it now or at a later date. Your e-Gift card is loaded with value and ready to spend online at John as soon as you download it. It will be valid for 24 months from activation.
  4. After placing your order you will receive a confirmation email that includes your order number.
  5. If you have a query, please contact our distributors; Voucher Express on 0871 384 3238 or by emailing John Their opening hours are Monday to Friday, 9am - 5pm. Please have your order number to hand.
  6. You will receive another email to confirm when the e-Gift card has been sent by email to your specified recipient.